Step 1. Select the product category and quantity you need.
We now support sweatshirt, long-sleeve T-shirt, short-sleeve round-neck T-shirt, short-sleeve V-neck T-shirt and hoodie customization. No matter how many pieces can be customized.
PS: If the number of customizations is large, you can contact customer service to apply for a discount for you.
Step 2. Understand your needs.
You can send the pattern or text you need to customize on Email or inbox. (firstname.lastname@example.org)
Step 3. Confirm the design.
After the customer service receives your needs, contact our designers to inform your needs in 24 hrs. And return the pictures of customized products, waiting for your confirmation.
Step 4. Start printing customization.
After you confirm the design drawing, the order will be sent to our print providers to start printing and customization.
Step 5. Wait for delivery.
It is estimated to take 5-15 business days from the production of the product to the delivery to your hands.
Custom Products FAQs:
(Please reach out to us if there are any problems with this service, we will make it right! Email: email@example.com)
What can I do if I don't find the color or size I need?
If your color or size is not in stock, please reach out, so we can double-check for you!
How long would I get this custom product?
It is totally same as other products, which means 7-15 working days. It may take extra 2 days for some special occasion (need design help).
Is there any order minimum?
No order minimum required.
I don't know how to design, how can I make this design?
Please do not worry about this, we can help you. Currently, photos and words are widely used for design. If you want to put a photo into the product, please kindly send the photo to us, and tell us which place you want to put this photo. If you want to put words into the product, you can send us the words and samples which you want your style would be, as soon as we receive your message, we would send back the sample to you by email, and we will submit your product to our print providers as soon as we receive the your confirmation.
Where can I put my design at?
You can put your design at any place in front or back, also you can control the size of your design.
Should I need to pay extra money for design?
Can I take a discount if I buy more custom products?
Yes, you can enjoy a wholesale price if you ordered 5+ products in one order.
Can I change the design or cancel the order?
Yes, you can change your design or cancel your order in 24 hours. Due to this is a custom product order, once we have submitted your design to our print providers, change design and cancel order would no longer be available.
Can I return the products?
Due to all products are custom-made, no returns or exchanges except there is a serious quality problem.
Why I ordered two or more custom products, and just receive one?
More than 1 item in an order may ship separately, so you can receive products as soon as they are ready, don't be alarmed if one item arrives sooner than the rest.